Welcome to ACS Software Support.
Request
assistance via GoToManage (trouble
connecting?)
Our annual support agreements allow you to
receive free software upgrades.. This allows users on support to get all new features
immediately without ever having to upgrade again.
What do
I get for support?
Our Software Support gives you the following
benefits:
- Free software updates (latest support agreements only)
- Access
to the new ACS Wiki.
- Toll Free Phone support (up to 10 Hours a month)
Monday-Friday 9
am-12 noon, 1 pm-4:30 pm central time - Free E-Mail support (unlimited)
(maximum 2-working day response time)
So basically, if you stay on
our latest support agreement, you will never need to purchase another software
upgrade from us. You will have our latest software at all times, not to mention
having your questions answered at no extra cost.
Requirements:
- The new support agreement (the one allowing for free software upgrades) must
be obtained during the first year of purchase.
- Support must be paid annually.
Here
is a copy of our support agreement.
If
you have questions about your software, please contact
us.